Privacy Policy

Effective date: 23 March 2026

This Privacy Policy explains how Academy Bank ("Academy Bank", "we", "our", "us") collects, uses, stores, and protects personal information when you use our website, online banking, and login services.

Information We Collect

  • Personal details you provide, such as name, email, phone number, or account-related information.
  • Technical data such as IP address, browser type, and device information.
  • Website usage information collected through cookies and analytics tools.

How We Use Information

  • To provide and improve banking products and customer support.
  • To verify identity and maintain account security.
  • To comply with legal and regulatory obligations.
  • To communicate updates, notices, and relevant service information.

Data Protection

We use administrative, technical, and physical safeguards to protect personal information from unauthorised access, disclosure, or misuse. Access is limited to authorised personnel and trusted service providers.

Cookies

Our website may use cookies to improve user experience, understand site performance, and support core website features. You can control cookie settings through your browser.

Your Rights

You may have rights to access, correct, or request deletion of your personal information, subject to applicable law. For privacy-related requests, please contact BOQ through official support channels.

Policy Updates

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Security and Academy Bank Login

To protect your account, always use official Academy Bank channels when accessing Academy Bank login, log in, or online banking services. Avoid sharing passwords or one-time verification codes and confirm you are on the correct Academy Bank website before you sign in.

Related Pages

Learn more about our organisation on the About Us page or return to the homepage for information about Academy Bank online banking and login support context.